Cancellation policy
Subscription Cancellation Policy
This policy applies to subscription and Subscribe & Save orders placed with Sons of Adonis Ltd. For one-off purchases, see our Refund Policy.
Cancelling your subscription
You can cancel at any time, with no minimum term, no notice period and no cancellation fee.
Cancel in either of these ways:
- Log into your account on sonsofadonis.com and manage your subscription from the customer portal
- Email support@sonsofadonis.com with your order number and we will cancel it for you
Cancel before your next billing date and you will not be charged again. Any order already dispatched will still be delivered, and remains covered by our 90-day money-back guarantee.
Pausing or skipping a delivery
If you have more product than you need, you can skip a delivery or pause your subscription rather than cancelling. Both options are available in your account or by emailing us.
Changing your delivery frequency
You can change how often you receive your order at any time from your account, or by emailing us and telling us the interval you would prefer.
Billing
Subscriptions renew automatically on the schedule you chose at checkout. We will email you before each renewal so you have time to skip, pause or cancel. Payment is taken from the card or payment method you used originally.
If you are charged after cancelling
If a payment is taken after you cancelled, email support@sonsofadonis.com with your order number. We will refund it in full.
Your statutory rights
Cancelling a subscription does not affect your rights under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 or the Consumer Rights Act 2015. You retain the right to cancel any individual order within 14 days of receiving it.
Every subscription delivery is also covered by our 90-day money-back guarantee, which is more generous than the statutory minimum.
Contact
Email support@sonsofadonis.com. A real person will reply, usually within one working day.